When you are ready request a shipment your Company Agent will provide advise, and all necessary forms. You will also receive, proof of shipment, tracking numbers, carrier telephone numbers, and customer service numbers. When your shipment is delivered you should count and inspected your shipment. Any problems or shortages should be noted on the manifest as the carrier is the liable party for safe and timely delivery. Shipping:

In stock merchandise will be shipped within two business days. Our typical shipping schedule is 5 business days or less for cross stitch leaflets and 10 business days or less for cross stitch fabric. Under certain circumstances we will make partial shipments if a portion of your order businessshipping is not available. Returns: Returns are not permitted for fibers, fabric, or copyright material whether sold individualy or as part of a kit. Copyright material businessshipping and businessshipping includes businessshipping but is not limited to leaflets, kits, and patterns businessshipping.

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