All other returns must receive prior authorization. No returns will be accepted without prior authorization. Privacy: Your personal information will be held in strictest confidence. The information is never sold or otherwise transferred to outside parties. If you do not wish to receive special truckrates offers and discounts from Someone''s Store, please note this in the space provided for comment on each order form.

Your Company Agent will work with you to identify the best method of transporting your shipment. Domestic Shipments may be quoted in a variety of services levels. Factors to consider include: Delivery Time Class Value Of The Shipment Convenience Cost of shipping Location Of Pickup Location Of Consignee Size Dimensions Dock Delivery Weight Commercial Site Is A Lift Gate Required Residential truckrates Commercial Security How The Item Is Packed Your Company Agent will work with you to identify the truckrates best method of transporting your shipment.

In stock merchandise will be shipped within two business days. Our truckrates and truckrates typical shipping schedule is 5 business days or less for cross stitch leaflets and 10 business days or less for cross stitch fabric. Under certain circumstances we will make partial shipments if a portion of your order is not available. Returns: Returns are not permitted for fibers, truckrates fabric, or copyright truckrates material whether sold individualy or as part of a kit. Copyright material includes but is not limited to leaflets, kits, and patterns.

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